Your store link

Every Kushi workspace comes with a store page that takes cash-on-delivery orders by itself. Buyers open the link, pick a product and order. They pay the rider when it arrives, and the order lands in Orders for your team to confirm.

Your link

Your store lives at sales.kushi.ng/store/your-address. The address is the one you picked when you signed up. You'll find the link on the Store page, on Products and under Settings.

Share it

Open Store. Under Share this link you have four buttons:

• Copy link copies it, ready to paste into an ad or a bio.
• WhatsApp opens WhatsApp with a short message and the link, ready to send or post to your status.
• Open shows the store as buyers see it.
• More ways to share opens your phone's share menu, where it has one. Otherwise it copies the link.

Put the link in your ad's button, your WhatsApp status and your Instagram bio. Send it to yourself and place a test order before you spend on ads.

Ready to take orders?

The Ready to take orders? checks tell you what buyers will see:

• Products on sale: how many active products are on the store. With none, buyers see an empty store.
• Photos: which products have no cover photo. Products with photos sell far better from ads.
• Stock: which products on sale show Sold out, because neither the office nor any agent holds a unit.

How it looks shows a preview of the top of your store with your name, colour and logo. Change those under Settings.

What buyers see

The store shows your name and three promises: Pay cash on delivery, We call to confirm and No card needed. Then each active product with its photos, videos, description and price.

• Quantity offers show under Buy more, pay less. Combos show under Choose a bundle. See Offers, gifts and combos.
• A single product shows Sold out only when there are no units in the office and none with any agent. Buyers can't add it. Combos are always available.
• Buyers don't create an account and pay nothing upfront.

How checkout works

1. The buyer taps Add to order, then Order now or Checkout.
2. If you've set an add-on for that product, Add to your order offers it.
3. They fill in Full name, Phone number, State and Delivery address. Email (for a receipt) and Note for the seller are optional.
4. They tap Place order, which shows the total.

Kushi checks the phone is a Nigerian mobile number and that the address is long enough for a rider to find. Prices always come from your catalogue.

The buyer then sees Order placed with an order number, a reminder that you'll call to confirm, and Track your order. If they submit the same order twice, from the same phone for the same total within 6 hours, Kushi keeps the first one and tells them so.

Where the order lands

Each store order arrives in Orders as Pending, ready to call and confirm. Teammates who can see all orders get a "New order" notification. If the buyer gave an email, they get a receipt. See Order stages.

The tracking link

Track your order opens a page that shows the order number, the items, the amount to pay on delivery and four steps: Order received, Confirmed, On the way and Delivered. It updates as your team moves the order. The WhatsApp button on an order's page also sends the buyer a message with this link. See Tracking links.

Good to know

• Only active products show on the store. Deactivate a product to hide it.
• Stock with your agents counts. You can send all of a product's office stock to agents and it stays on sale. Units still in transit on a stock transfer don't count until you mark them received.
• You can't change your store address yourself yet. Email support@kushi.ng if you need to.