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Help · Agents and cash

Record cash from an agent

Each time an agent sends you money, by transfer, POS or cash in hand, record it in Kushi. Their balance goes down and the ledger keeps a dated line you can show them.

Record a payment

  1. Open Agents and find the agent's card.
  2. Tap Record cash.
  3. Check the line at the top. It says what they owe from delivered orders, after their delivery fees.
  4. Enter Amount received. Kushi fills in their full balance for you; change it if they sent part of it.
  5. Add a Note if you like, such as the bank transfer reference, "cash" or "POS".
  6. Tap Record cash.

Kushi confirms the amount and tells you what they still owe, or that they're all paid up.

If you enter more than they owe, the form tells you the extra is kept as credit. Their card then shows Paid ₦… ahead, and the credit is used up by their next deliveries.

Read the ledger

Tap Ledger on an agent's card to see every cash movement, newest first. Three totals sit at the top:

Total Meaning
Cash due Everything due from their delivered orders, after delivery fees. Reversed charges are taken off.
Received Everything you've recorded from them.
Still owed Cash due minus received. This is their balance.

Each line is one of these:

  • Delivered — cash due: added when one of their orders is marked Delivered. It links to the order.
  • Cash received: a payment you recorded, with your note.
  • Charge reversed: added when a delivered order is moved back to another stage, or when its delivery cost, agent or payment changes after delivery. It cancels that order's earlier cash due; the note says why. If the order is still delivered, a new cash due line follows it.

You can tap Record cash at the bottom of the ledger too.

A weekly routine

  1. On Today, check the "cash to collect" item under Needs you now.
  2. On Agents, the agents who owe most are at the top.
  3. Open each one's Ledger, match it against the transfers in your bank app, and send them the orders you're still waiting on.
  4. Record what arrives the same day, so the balance stays true.

Fixing mistakes

Payments can't be edited or deleted. This keeps the record honest for you and the agent. Here's how to put things right:

  • You recorded too little. Record the difference as a second payment.
  • You recorded too much. The extra stays as credit and is used up by their next delivered orders. Their card shows Paid ₦… ahead until then.
  • You recorded it on the wrong agent. Email support@kushi.ng with both agents' names, the amount and the date.
  • A delivery line is wrong. Fix the order rather than the ledger. See the notes in What an agent owes you.

Good to know

  • The amount must be more than ₦0.
  • Recording cash from an agent doesn't change the Payment field on any order. The Cash to collect view on Orders follows that field, so set it to Paid on orders you've been paid for.
  • Only roles allowed to manage agent cash see Record cash. Roles that can only view cash see Ledger.